Contact
We reply within one business day, Monday to Friday.
We reply within one business day, Monday to Friday.
Returns
We can't take orders back for a change of mind. Damaged, faulty or wrong items are put right at no cost if you tell us within 14 days of delivery. Full returns policy.
Email us
The fastest way to reach us is sleepduskwell@gmail.com, or the form above — both land in the same inbox. A real person reads every message and we reply within one business day, Monday to Friday.
If it's about an order, include your order number and we'll save a round trip.
Before you write
These answer most of what we get asked:
- Track my order — where your parcel is
- Shipping — costs and delivery times
- Returns & Refunds — what to do if something arrives damaged or wrong
- Subscription Terms — how refills and cancelling work
- FAQ — everything else
